COVID-19 info hub
Southwind Airlines implemented a host of meassures to keep you safe and we are making your health a priority. Passengers can be sure that their journey with the aircraft is guaranteed by the strict observance of sanitary safety requirements by the Airline.
- You can buy tickets without requesting the HES code on the Southwind Airlines website;
- It is not necessary to use a medical mask during the flight.
We do everything we can in order to ensure your safe journey.
COVID-19 frequently asked questions
What rights does a passenger diagnosed with COVID-19 have in relation to their PNR? How long will their PNR remain valid?
Passengers will receive full refunds or can make their tickets open ended. Even if the date of the flight has passed, passengers will have these options until the expiration date.
Are NHS tests valid when travelling from the UK to Türkiye?
They are only accepted on flights from the UK to Türkiye.